$39.00
$125.00
$110.00

FREQUENTLY ASKED QUESTIONS

How do i place an order?

Browse our website, add your items to the cart, and follow the checkout process. Once complete, you’ll receive an order confirmation via email.

How do I know my size?

Every product page includes a size chart. Most of our pieces are true to size. For stretchy fabrics, you may consider sizing down for a more fitted look.

How can I pay for my order?

We have accept a vast majority of online payment method. Go to checkout to choose the best payment method for your currency.

Will i be charged VAT?

All prices include VAT. No additional charges apply at checkout.
If you have further questions, please send us a DM on instagram @rarejaneofficial.

How do i track my order

We strive to process and ship orders promptly within 24h - 48hrs of placement.

Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partner's website.

Do you ship worldwide?

Yes we ship worlwide.

How much does shipping cost?

 We ship to over 50 countries for free.If your country isn't on the list, shipping will be calculated at checkout.

How long does delivery take?

We don't like to keep you waiting, therefore your order is processed directly from our international warehouse within 24 hours after it being placed.

Orders received on weekdays before 23:00 CEST, are dispatched the same day. Orders placed after this time will be sent on the following day. Weekend orders are scheduled for shipment on Mondays.

The estimated shipping duration is 3-7 days.

As we move fast it is not possible to make changes or cancel your order after it being placed. In case you do require assistance from us about receiving your order, we are here to assist you. Please contact our Customer Support team for any inquiries; sales@rarejane.com

 
 
 
 
 
Do we offer returns or exchanges?
Details

Do you need to return your purchase?

We're here to assist you! You have up to 14 days from the date of delivery to make your decision. Please note we are not responsible for paying any customs charges (import duty or tax). You will be responsible for all costs and charges associated with returning your order. Please make sure to keep the proof of shipment until your order is returned to our warehouse. We are not able to cover any issue when you are not able to provide a track&trace or proof of shipment.

Returning is quick and easy. To request a return, please send us an email sales@rarejane.com

All returned items must be unworn, unwashed, and in their original condition with tags attached. Items must be returned in their original packaging. We do not accept returns on the below products;

Any underwear garments. (Including socks)
Perfumes that do not have their original plastic seal in tact
Certain sale items are marked as Final Sale and are not eligible for refund or exchanges.
Items that have exceeded the 14-day return period
Any item that is returned worn or damaged that has not previously been disclosed to our customer support team will be rejected with their return void and products destroyed.

Bundles/Multipacks: Bundle products must be returned as a complete unit, including all individual items, tags and the original packaging that was included in the bundle. If any individual items are missing or damaged, the return may be subject to rejection.

1+1 and 2+1 Deal items: We do not offer refunds for free items obtained through this promotion. We do not offer returns on this deal.

WE DO NOT OFFER EXCHANGES

Once your item is recieved at our warehouse, you will be refunded and then you can place a new order in the size or color you want.

 
 
 
 
Can i cancel an order after placing it?

No. Once your order has been placed it cannot be cancelled.If you made a mistake send us a DM on instagram @rarejaneofficial.

What if i receive a damaged item?

If you receive a damaged or faulty item, please send us an email sales@rarejane.com

 When submitting your request, please include a brief description of the issue and upload clear photographs showing the damage or fault. We will review your request within 24 hours and contact you with the next steps or a suitable resolution.

 
Customer Testimonials

What Our Customers Say About Us: